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Web Services: Floor Wax or Dessert Topping?
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Phase 1: Infrastructure
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As usual, the first people who make money on a new technology will be those intimately involved in the development of the technology from the ground floor up. Phase I vendors will develop and sell technology tools and frameworks for building and managing Web Services applications. Developers and architects are using several first generation J2EE tools to build applications today. Current marketing campaigns promote tools and frameworks that will provide the easiest and fastest Web Service development and implementation.

The challenge for established companies building infrastructure products will be to innovate fast enough to gain mind share and revenue with easy to use tools and frameworks. Application server vendors are optimistic about the prospect of Web Services and are positioning their products as the deployment platforms for the next generation of service components. They are vying to be Web Services command central (in their marketing literature) to connect all the pieces - applications, integration, and business process management. Even though these vendors have market dominance and are well entrenched in the enterprise, there are those who doubt these big guys will get it right and be able to successfully deliver on this promise. They "don't know what they don't know" about the difficulties of building J2EE applications and it will take them too long to build solutions the users and developers need. In tough economic times, these companies manage their businesses to return earnings and positive results. Their focus is on delivering products that return short-term dollars as opposed to spending a lot of R&D money on longer-term strategic initiatives that new architectures require.

We see opportunities for smaller vendors that can bring new products to market that are flexible, scalable, and compliment the functionality of the application server while promoting the vision of service oriented architectures. However, start-ups in this space will be challenged with building a sustainable business developing discrete tools only. We do expect that innovative start-ups will quickly move to develop capabilities that will add several pieces of the needed functionality to deploy Web Service applications and therefore define their place in the software mix. But will they be able to do so profitably? Ultimately, the start-ups who build the tools that meet the right needs, at the right time, will probably be gobbled up by larger companies who will in turn integrate their unique technology into larger solutions.

There is a niche opportunity for start-ups to develop solutions to specifically manage Web Services and their components. Particularly as these services are deployed in distributed environments, they will need to be managed centrally by the IT department. To the degree that Web Services functionality cuts across traditional enterprise software vendor boundaries, limitations will be exposed in the management capabilities offered by each of those vendors. Overlay solutions will be needed. This creates a start-up opportunity because of the innovation required and the need for a new third party to arbitrate between the functionality provided by a number of application vendors. We expect that a new layer of internal brokering functionality will be added to the software stack that will direct messages and content use from enterprise applications to third party Web Service management applications. These management applications will provide real time and long-term visibility into the interactions between Web Services components, and improve the manageability of systemic issues like business process flow management, performance, security and access control, policy management, failure analysis, diagnostics, contract management, format rendering, and version control. There are a few early stage companies that are moving into this space and are building products today.

One of the things that will separate the winners from the losers in this space is how well the tools vendors help make Web Services more secure by adding digital certificates to the mix. Protocols and mechanisms to strengthen the security, reliability and workflow capabilities of Web Services are vital. There is work in progress, but the approaches of today might not be robust enough for the enterprise of tomorrow, which may cause interoperability or integration problems down the road. The goal is to make security a fundamental part of each Web Service while reducing the complexity during development. Both start-ups and established security vendors have the opportunity to score big by improving the confidence level of the security in Web Services.

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Barbara Angius Saxby (barbara@accelentmarketing.com) founded Accelent (www.accelentmarketing.com) to help software startups accelerate marketing strategies, planning, and execution. She specializes in positioning and launching enterprise infrastructure and application companies. Barbara is a senior marketing executive with over 20 years experience in strategic marketing management and has done extensive work internationally.

 

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