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Web Services: Floor Wax or Dessert Topping?
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Phase III: B2B Commerce and Supply Chain
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We expect Web Services usage to facilitate supply chain management and will be an important component of B2B applications and business process management solutions. We called these enterprise application categories out separately in this analysis because of the complexity of the business relationships and critical requirements for data sharing, transaction processing and order and inventory management. Early B2B trials of applications using Web Services have been primarily by companies functioning as service providers rather than service consumers. Concerns about the limitations of the technology in terms of security appear to be confining most of these early test implementations among known and trusted trading partners.

Even though the demand for innovation in B2B and SCM applications is paramount and many vendors are working on solutions, we categorize this as Phase III along the adoption continuum - 18 to 24 months out.

Before B2B collaboration can be expanded, significant work is needed in building the underlying infrastructure and integrating business processes. B2B collaboration and commerce also share the same requirements for better integration to the back-end systems EAI vendors are working to provide. Herein lies the opportunity. Large organizations and smaller technology providers that can deliver Web-Service based technology solutions to accelerate security for B2B transactions, improve integration, streamline business processes, enable commerce through centralized and interactive catalogs and directories, and also include the customer in the entire process, will find success.

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Barbara Angius Saxby (barbara@accelentmarketing.com) founded Accelent (www.accelentmarketing.com) to help software startups accelerate marketing strategies, planning, and execution. She specializes in positioning and launching enterprise infrastructure and application companies. Barbara is a senior marketing executive with over 20 years experience in strategic marketing management and has done extensive work internationally.

 

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